"I've now taken my Volvo to Tony and the service adviser, Patty, for nearly two years. Tony and his mechanics are experts at imports, especially European cars. But the world is thick with "experts." What I don't find much of in this world are HONEST mechanics.
Tony is dead honest. He always shows me the broken parts, tells me exactly what he did and how he did it, and his labor rates are FAR below those of the dealers in town. He either finishes early or on-time, or he calls me in advance to explain why it's not done yet. I always know what's going on when Tony's doing the job.
But his excellent work isn't limited to Euro cars. My wife had taken her Subaru to the local Subaru dealer for the 90,000 mile service, which was expensive, especially since the dealer needed to replace valve cover gaskets! Within two months, the car wasn't running right, finally stalling a lot. I had Tony take a look, and he showed me how one of the seals in the gasket set had fallen off. My wife called the dealer from Tony's, and the dealer not only lied by denying that there was any possibility that they had made a mistake, but they put down Tony and his crew, who had much more experience than the young, arrogant service adviser at the Subaru dealership.
I paid Tony to fix the mistake made by the dealer and the Subaru runs great. And I will never darken the doorstep of the Subaru dealer again, if I can help it.
Give Tony a try and tell him Paul the Volvo guy sent you. He'll take good care of you. I'm lucky to have found him.
BTW, Tony was a Volvo dealer mechanic for years, before he went out on his own. That guy has memorized Volvos."